Being Thankful
By Daniela Jonsson on January 25, 2023

Let me start by saying that we do not sell on Amazon, but many of our clients do. Occasionally we like to check on how our products are received by the market, by our customers. We are so pleased to see all the great comments. Every comment and all the positive feedback that we receive make us strive to become an even better company, from product development to customer service, we strive to excel on all fronts.

It's been a hard last few years. People have always been ready to buy and use the beautiful Valdani threads but the production could not keep up with the demand. On top of that, Covid 19 pandemic hit and our production and output suffered tremendously. That led to frustration for our customers and inevitably frustration for all of us and all the employees who were constantly pressured to deliver products that were constantly out of stock. Innovation and trial and error became an everyday challenge.

We've come a long way and we start to see the fruits of our hard labor. The stock is replenished constantly and we are pleased to see less back orders and more happy customers. As we move forward, we are determined to maintain our commitment to providing you with the best products and services. We are constantly exploring new ways to enhance your experience and meet your needs, and we look forward to continuing our relationship with you for many years to come. We are so thankful for everyone who has been supportive throughout this whole process. So thankful for all the great reviews and positive feedback that we constantly get from our customers. We love what we do and we hope that it shows in our work and our company culture. A big Thank You from everyone at Valdani!


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